File Uploads

Overview

The Xyte platform lets a Device upload typed Files, persist them, and surface them to the End Customer. Common uses include:

  1. System diagnostic reports — see System Dumps.
  2. Per-job result reports.

Files uploaded by a Device are scoped to that single Device. Files uploaded under the Partner Portal's Files tab are different — those are scoped to the Device Model and available to every Device of that Model.


To upload a File, start with the Send Dump API. For files large enough to chunk, follow up with Append Dump File API calls until the upload is complete.


File access

Files uploaded by a Device appear in the Customer Portal under the Device's view. The Files tab is hidden by default per Device Model. To enable it:

  1. Open Partner Portal → ProductModels.
  2. Click the Device Model.
  3. Click Edit in the top-right.
  4. Enable the Files toggle under Enabled tabs in device view.