Get Incidents

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Use the hub_url and access_key received in the registration response as your base URL.

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This API requires the device to authenticate, see Device Authentication.

Return Data
Array of items with the following structure:

NameTypeDescriptionModel API Version
idstringUnique incident ID1.0.1+
device_idstringDevice ID1.0.7+
statusstringactive / closed1.0.1+
prioritystringcritical / high / moderate / low / planning1.0.1+
titlestringShort incident title1.0.1+
descriptionstringDetailed incident description1.0.1+
issuestringShort issue code that caused the incident1.0.1+
created_atdatetimeCreation timestamp1.0.1+
updated_atdatetimeLast update timestamp1.0.1+

Response example :

[
    {
        "id": "",
      	"device_id": "fbe103c8-...",
        "status": "active",
        "priority": "high",
        "title": "Device offline",
        "description": null,
        "issue": "offline",
        "created_at": "2023-06-04T12:00:52Z",
        "updated_at": "2023-06-04T12:00:52Z"
    },
    {
        "id": "",
        "device_id": "fbe103c8-...",
        "status": "active",
        "priority": "moderate",
        "title": "Temperature is too high",
        "description": "Temperature is too high",
        "issue": "rule_xxx-xxxx-xxx-xxxx",
        "created_at": "2023-06-04T09:45:51Z",
        "updated_at": "2023-06-04T09:45:51Z"
    }
]
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