get https://{url}/core/v1/partner/tickets/ (COPY)
List all open Tickets in the Partner portal
Returned Data
Detailed ticket information
| Name | Type | Description |
|---|---|---|
| id | string | Unique ticket ID |
| title | string | Ticket title |
| description | string | Ticket description |
| status | string | Open / Replied / Review |
| created_at | datetime | Creation timestamp |
| device_id | string | Unique device ID (See Get device details) |
| user_name | string | Name of user creating the ticket |
| user_email | string | Email of user creating the ticket |
| comments | array | Array of "Comment structure" |
Comment structure
| Name | Type | Description |
|---|---|---|
| id | string | Unique comment ID |
| text | string | Comment text |
| created_at | datetime | Creation timestamp |
| system | boolean | True if auto generated by the server |
| user | string | Name of user posting the comment |
| owner | string | Name of Organization or Partner who sent the comment |
| owner_type | string | Type of owner: "organization" or "partner" |