Overview

"Device Claiming" refers to the process in which an end customer proves ownership of a previously registered device, thus adding the device to their End Customer Portal and gaining the rights to monitor and manage the device.

There are a number of ways to associate a Device to an End Customer:

Claimed by End Customers via the End Customer Portal
Assigned by Manufacturers via the Partner Portal
Claimed via End Customer Portal Core APIs

End Customer Claiming

The Authentication Method defines how End Customers prove device ownership when claiming devices directly.

Assign as Manufacturer

Visit the Partner Portal
Select "Product" on top bar
Select "Devices" in left side menu
On the right-side panel find a single or multiple devices who's "Organization" column is empty.
1. Either select multiple devices and click the "Assign Devices" button on the top
2. Or hover on the end of the row until you see "..." and select "Assign Device"

End Customer Portal Core API

See Claim Device