JUMP TODevice APISystem Integrators & DealersStart HereQuickstartStart HereRegistrationProvisioning ServersData TypesTelemetryConfigurationCommandsFirmware UpdatesLicensesFlow diagramDevice EventsHardware KeysModel API VersionAdvanced featuresSystem DumpsGeographical locationFile UploadsIncident ManagementSpace AwarenessDynamic Widget ParamsDevice TunnelingAdvanced Command ParametersDevice ClaimingAuthentication MethodCloud IDDevice TypesPhysical DevicesDigital DevicesApplication DevicesChild DevicesAPI EndpointsAuthenticationError handlingRegistrationRegister DevicepostRegister Child DevicepostGet Child DevicesgetDelete DevicedeleteDevice InfoGet Device InfogetUpdate DeviceputSet Cloud SettingsputGet Space InfogetTelemetriesSend TelemetrypostSend Child TelemetriespostSend Mass TelemetrypostEventsAdd EventpostCommandsGet CommandgetGet Commands with ChildrengetUpdate CommandpostConfigurationGet ConfiggetSet ConfigpostRemote FilesGet FilegetGet FilesgetIncidentsGet IncidentsgetOpen IncidentpostClose IncidentdeleteClose IncidentsdeleteFile DumpsSend DumppostAppend Dump FileputLicensesGet LicensegetGet LicensesgetUpdate LicensepostMQTT EndpointsSetting up MQTTAuthenticating with MQTTMQTT BasicsSubscribe TopicsUsage based pricingPartner Core APIDeviceGet DevicesgetGet Device InfogetDelete DevicedeleteGet TelemetriesgetGet ConfigurationgetGet CommandsgetGet State HistorygetGet State History (multi-devices)getTicketGet TicketsgetGet TicketgetUpdate TicketputClose TicketpostAdd CommentpostDev ResourcesCloudify your 1st device - step by stepQR Code Claimingnode-js Agent Example ProjectFull Postman API ExportCloud 2 Cloud IntegrationOverviewIntegration flowFull demo flowPowered by Update Ticketput https://{url}/core/v1/partner/tickets/{ticket_id}Update an existing ticket Returned Data See Get Ticket API